-
What is the estimated delivery time?
Chera Home Junction generally procures and ships items within the time shown on each product page. Business days exclude public holidays and Sundays. Exact delivery depends on:
- Product availability with Chera Home Junction.
- The destination pin-code to which the order is shipped.
-
Are there any hidden costs (sales tax, octroi, etc.)?
No. The price displayed on the product page is final and all-inclusive. Shipping charges (if any) are shown separately at checkout and never hidden. -
Why does the estimated delivery time vary for each product?
Delivery estimates differ because they factor in product availability, your location, and the courier partner’s service time to that region. Enter your pin-code on the product page for the most accurate estimate. -
Why some products does not/cannot ship to my area?
Enter your pin-code on the product page to confirm serviceability. Restrictions may arise from:- Chera Home Junction’s shipping coverage.
- Legal restrictions on specific products.
- Limited courier presence in your location.
-
Why is Cash-on-Delivery (CoD) unavailable in my location?
CoD depends on the courier partner servicing your pin-code and the cash-limit they allow for on-delivery payments. If your order value exceeds that limit, CoD will be disabled. -
I need to return an item. How do I arrange a pick-up?
Contact Us to start a return. Our team will guide you through the process. Where possible, Chera Home Junction’s logistics will collect the item; otherwise, you can ship it via a third-party courier. -
I did not receive my order but got a delivery-confirmation SMS / email.
Report the issue within 7 days of the delivery confirmation so Chera Home Junction can investigate.
Product Availability Tags Explained
| Tag | Meaning |
|---|---|
| In Stock | Ready to ship; delivery time shown based on your pin-code. |
| Available | Not in stock but can be procured; delivery depends on procurement + shipping time. |
| Preorder / Forthcoming | Can be pre-booked; ships on official release day and reaches you in 2–6 business days. |
| Out of Stock | Currently unavailable; use “Notify Me” to get alerts. |
| Imported | Sourced from outside India; delivery takes 10+ days. |
| Back In Stock Soon | Popular item sold out; you may still book and it ships as per Seller timeline. |
| Temporarily Unavailable | Out of stock for now; use “Notify Me” to know when it’s back. |
| Permanently Discontinued | Product is obsolete and no longer manufactured. |
| Out of Print | Publication has ceased; product is permanently unavailable. |
