www.cherahomejunction.com ("Website") is owned and operated by Vaanam Furnishings Pvt Ltd, a company incorporated under the Companies Act, 2013 ("Platform," "We," "Us," or "Our").
This Privacy Policy explains how we collect, use, share, and protect the personal information of users ("User," "You," or "Your") who visit, register on, or transact through our Website. By continuing to use our Website, you agree to the practices described in this policy.
This policy applies only to information collected directly through our Website and does not govern the privacy practices of third-party websites or services that may be linked from our platform.
About This Policy
This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).
We are committed to responsible data handling and ensuring that your personal data is processed lawfully, fairly, and transparently. This policy is effective from the date of your first use of our Website.
Our Privacy Principles
- Providing personal information to us is always your choice.
- You may request deletion of your personal information at any time.
- You can opt out of our marketing communications at any time.
Information We Collect
We collect personal information that you provide directly to us, as well as information generated automatically through your use of the Website. The categories of personal information we may collect include:
- Registration Details: Name, email address, and password when you create an account.
- Transaction Information: Shipping address, billing address, tax registration details, and payment-related information.
- Usage Data: Your browsing behaviour, pages visited, time spent, and interactions with our Website.
- Device & Technical Information: IP address, browser type, operating system, device identifiers, and network information.
- Communications: Any messages, queries, or feedback you send to our customer support team.
ℹ️ We do not collect sensitive personal data such as financial passwords, biometric data, or health information unless explicitly required and with your prior consent.
Information Sharing & Disclosure
We may share your personal information with the following categories of recipients, strictly for the purposes described:
- Platform Entities & Affiliates: Group companies and joint ventures involved in delivering or improving our services.
- Service Providers: Third-party vendors who assist with logistics, payment processing, marketing, analytics, and customer support. These parties are contractually bound to maintain confidentiality.
- Legal & Regulatory Authorities: Where required by applicable law, court order, or government directive.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Compliance with Laws
We cooperate with mandated government and law enforcement agencies to enforce and comply with applicable law. We may disclose your personal information where required to do so by law, or to protect the rights or property of Vaanam Furnishings Pvt Ltd, to protect the safety of users or the general public, or to prevent or investigate possible wrongdoing in connection with our services.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets of Vaanam Furnishings Pvt Ltd, personal data may be assigned, novated, or otherwise transferred to the successor or acquiring entity as part of such transaction. Any such transfer shall remain subject to the terms, safeguards, and continuing obligations set forth in this Privacy Policy.
Where such transaction results in a material modification to the processing, control, or governance of your personal data, we shall provide prior notice via registered email communication or a conspicuous disclosure on our Website.
Cookies & Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyse site traffic. These include:
- Essential Cookies: Necessary for the Website to function correctly (e.g., session management, cart functionality).
- Analytics Cookies: Help us understand how visitors interact with the Website.
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
You may control or disable cookies through your browser settings; however, doing so may affect certain features of the Website.
Email & Marketing Communications
With your consent, we may send you promotional emails, newsletters, and updates about our products and services. You may opt out at any time by clicking the "Unsubscribe" link in any marketing email, updating your account preferences, or contacting our support team.
Opting out of marketing emails does not affect transactional emails such as order confirmations or shipping updates.
Deleting Your Information
You have the right to request the deletion of your personal information. To submit a deletion request, contact our Customer Support.
⚠️ Requesting deletion of your personal information may result in the cancellation of your registered account and loss of access to order history. We may retain certain information as required by applicable law.
Data Security
We implement industry-standard security measures including SSL/TLS encryption, strict access controls, and regular security reviews to protect your personal information from unauthorised access, disclosure, or destruction.
However, no method of internet transmission is completely secure. You are responsible for maintaining the confidentiality of your own account credentials.
Links to Other Sites
Our Website may contain links to third-party websites not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of those sites. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will revise the "Last Updated" date when changes are made. For material changes, we will notify you via email or a website banner. Continued use of our Website constitutes acceptance of the updated policy.
Grievance Officer
In accordance with the Information Technology Act, 2000 and its Rules, we have designated a Grievance Officer to address concerns related to your personal information.
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Name |
Mr. Akilan |
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Designation |
CRM Manager |
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Phone |
+91 99968 99968 |
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Address |
Vaanam Furnishings Pvt Ltd, 146/147, Pollachi Main Rd, near Fims Hospital, Sundarapuram, Coimbatore, Tamil Nadu 641025, Tamil Nadu |
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Response Time |
Within 30 days of receipt of complaint |
Your complaint will be acknowledged within 48 hours and resolved within 30 days as required by applicable law.
Contact Us
For any questions or requests related to this Privacy Policy, please contact us through any of the following:
Privacy queries & data requests
📞 Phone +91 99968 99968
Mon–Sun, 10:00 AM – 10:00 PM
Email : help@cherahomejunction.com